01Who We Are
1. Who We Are – The Data Controller
Perya Dice is an online casino and sports betting platform operating in the Philippines under a valid PAGCOR licence. For the purposes of the Philippine Data Privacy Act of 2012 (RA 10173) and its Implementing Rules and Regulations, Perya Dice acts as the Personal Information Controller — meaning we determine the purposes and means of processing your personal data.
Our operations are registered with the National Privacy Commission (NPC) of the Philippines. We have appointed a Data Protection Officer (DPO) who is responsible for overseeing data protection strategy and implementation, and for serving as the contact point for all data privacy inquiries and complaints from data subjects.
All personal data collected through the Perya Dice platform is processed exclusively within the Philippines or in jurisdictions that provide an equivalent level of data protection as required by Philippine law. We do not transfer personal data to foreign entities for commercial processing without the explicit consent of the data subject, except where required to comply with Philippine regulatory obligations.
02Data We Collect
2. Personal Data We Collect
The types of personal data Perya Dice collects depend on how you interact with the platform. Here is a clear breakdown:
| Category |
Specific Data Points |
When Collected |
| Identity Data |
Full legal name, date of birth, gender, nationality |
Registration & KYC verification |
| Contact Data |
Mobile number, email address, residential address |
Registration & account updates |
| ID Documents |
Government-issued ID images, selfie verification photos |
KYC / identity verification |
| Financial Data |
GCash number, Maya number, bank account name, transaction amounts |
Deposits & withdrawals |
| Gaming Data |
Bet history, game sessions, win/loss records, active game time |
During gameplay |
| Technical Data |
IP address, device type, browser version, OS, session logs |
Automatically on platform access |
| Communications |
Support chat transcripts, email correspondence, complaint records |
When you contact support |
We do not knowingly collect sensitive personal information such as health records, religious beliefs, or political opinions unless specifically required by law — for example, as part of anti-money laundering due diligence where source-of-funds declarations may be necessary.
03How We Collect Data
3. How We Collect Your Data
Perya Dice collects data through three primary channels:
Directly From You
When you register an account, complete KYC verification, make deposits or withdrawals, place bets, contact support, or update your account settings.
Automatically
Technical data such as IP addresses, device identifiers, and session logs are collected automatically when you access the platform, as part of normal server logging and fraud prevention operations.
From Third Parties
Payment providers like GCash and Maya share transaction confirmation data. Identity verification services may provide results of document checks. All third-party sharing is governed by data sharing agreements compliant with RA 10173.
04Why We Use Your Data
4. Why We Use Your Personal Data
Every piece of data Perya Dice collects is collected for a specific, documented purpose. We do not collect data speculatively or retain it beyond what is needed. Here is a clear explanation of each purpose:
- Account creation and management: To create and maintain your registered player account, verify your identity at registration, and ensure only one account exists per player in line with our Terms and Conditions.
- Payment processing: To process deposits and withdrawals via GCash, Maya, BDO, BPI, UnionBank, and other supported Philippine payment methods. Financial data is shared only with the specific payment provider handling your transaction.
- KYC compliance (Know Your Customer): To comply with the Philippine Anti-Money Laundering Act (RA 9160 as amended) and PAGCOR regulations, which require identity verification before withdrawals above a threshold.
- Game and bet delivery: To run the games you play and record all betting history accurately so your account balance and records are always correct and verifiable by you.
- Fraud prevention and security: To detect, investigate, and prevent fraudulent transactions, account takeovers, bonus abuse, and other security threats through analysis of login patterns, device data, and transaction behaviour.
- Responsible gaming: To monitor gaming behaviour patterns that may indicate problem gambling, and to apply any self-imposed limits, cool-off periods, or self-exclusion requests you have activated.
- Customer support: To resolve your queries, complaints, and service requests and to maintain records of correspondence for quality assurance.
- Marketing communications: To send you information about promotions, bonus offers, and special events — but only where you have given explicit consent. You can opt out of marketing at any time through your account settings.
- Legal and regulatory obligations: To fulfil our obligations to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission, and other Philippine government bodies that may require data disclosure in connection with their oversight functions.
05Legal Bases
5. Legal Bases for Processing
Under the Philippine Data Privacy Act, personal data may only be processed when there is a lawful basis to do so. Perya Dice relies on the following legal bases for the data processing activities described in this policy:
Contractual Necessity
Processing your identity, contact, financial, and gaming data is necessary to deliver the services you contracted for when you created your account. Without this data, we cannot provide you with a functioning account, process payments, or deliver game results.
Legal Obligation
AMLA compliance, KYC requirements, PAGCOR reporting, and NPC registration are mandated by Philippine law. We process certain data because we are legally required to do so, regardless of individual consent.
Legitimate Interests
Fraud detection, platform security, and responsible gaming monitoring are necessary to protect the integrity of the platform and the wellbeing of our players. These interests are balanced against player rights at all times.
Consent
Marketing communications are sent only with your explicit consent, obtained during registration or through your account preferences. You may withdraw consent at any time without affecting your ability to use the platform.
06Sharing Your Data
6. When and With Whom We Share Data
Perya Dice does not sell your personal data to anyone. We share data only in the specific circumstances described below, and only to the minimum extent necessary:
Payment Providers (GCash, Maya, BDO, BPI, UnionBank, Visa/Mastercard):
When you make a deposit or withdrawal, your payment details and transaction amount are shared with the relevant payment provider to process that specific transaction. This sharing is governed by data sharing agreements and the privacy policies of the respective providers.
Identity Verification Services:
For KYC purposes, government ID images and selfie verification data may be shared with accredited identity verification partners. These partners process data solely for the purpose of identity checking and are contractually prohibited from using the data for any other purpose.
Regulatory and Law Enforcement Bodies:
PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission, and Philippine law enforcement authorities may receive data in response to lawful orders, regulatory reporting obligations, or formal requests related to investigations under Philippine law.
IT and Infrastructure Providers:
Technical service providers that host or maintain Perya Dice's platform infrastructure may have access to personal data in the course of providing those services. All such providers are bound by data processing agreements that restrict data use to the purposes defined by Perya Dice.
Perya Dice does not transfer personal data internationally for commercial processing. Any cross-border data flows that may occur in connection with infrastructure services are subject to appropriate safeguards under RA 10173.
07Cookies & Tracking
7. Cookies and Tracking Technologies
Perya Dice uses cookies and similar technologies to ensure the platform functions correctly and to improve your experience. A cookie is a small text file stored on your device by your browser. We use the following types:
- Strictly Necessary Cookies: Required for the platform to function. These include session authentication cookies that keep you logged in during your session. They cannot be disabled without preventing platform access.
- Performance Cookies: Collect anonymised data on how players navigate the platform — which pages are visited most, where errors occur, and how long sessions last. This data is used to improve performance and fix bugs. It does not identify individual players.
- Functionality Cookies: Remember your preferences such as language settings, game display settings, and responsible gaming tool configurations so you don't have to reset them on every visit.
- Security Cookies: Support fraud detection and help identify suspicious login behaviour by comparing current device signatures against previous authorised sessions.
You can manage cookie preferences through your browser settings. Note that disabling all cookies may affect the functionality of the platform. Perya Dice does not use third-party advertising cookies or tracking pixels that build advertising profiles.
08Data Retention
8. How Long We Keep Your Data
Perya Dice retains personal data only for as long as it is necessary for the purposes described in this policy, or as required by applicable Philippine law. The following retention periods apply:
| Data Category |
Retention Period |
Basis |
| Account identity & contact data |
Duration of account + 5 years after closure |
AMLA, PAGCOR regulations |
| KYC documents (ID images) |
5 years after account closure |
RA 9160 (AMLA) |
| Financial transaction records |
5 years from each transaction date |
RA 9160 (AMLA), PAGCOR |
| Gaming/betting history |
Duration of account + 2 years |
Dispute resolution, regulatory review |
| Support correspondence |
3 years from last interaction |
Quality assurance, dispute resolution |
| Technical/server logs |
90 days |
Security and fraud monitoring |
| Marketing consent records |
Until consent withdrawn + 1 year |
RA 10173 accountability requirement |
When data is no longer required and the applicable retention period has expired, Perya Dice securely deletes or anonymises that data so it can no longer be associated with any individual.
09Data Security
9. How We Protect Your Data
Protecting the personal data of Perya Dice players is an operational priority, not just a compliance requirement. We implement multiple layers of technical and organisational security measures:
SSL/TLS Encryption
All data transmitted between your device and our servers is encrypted using TLS 1.2 or higher. Your login credentials and financial data are never sent in plaintext.
Encrypted Storage
Sensitive data including ID documents and financial records is stored in encrypted databases. Access to these stores is restricted to authorised personnel with documented need.
Access Controls
Internal access to personal data follows strict role-based controls. Staff see only the data necessary for their specific function, and all access is logged and audited.
Continuous Monitoring
Our systems are monitored around the clock for anomalous access patterns, potential breaches, and suspicious data queries that could indicate insider or external threats.
Staff Training
All Perya Dice staff who handle personal data receive data privacy training aligned with RA 10173 requirements. Training is refreshed annually and upon policy changes.
Breach Notification
In the event of a personal data breach, Perya Dice will notify affected players and the National Privacy Commission within the timeframes required by RA 10173.
While we employ robust security measures, no digital system is completely immune to risk. You also play a part in protecting your account by using a strong, unique password and not sharing your login credentials with anyone. Perya Dice will never ask for your password.
10Your Rights
10. Your Data Rights Under RA 10173
As a data subject under the Philippine Data Privacy Act, you have clearly defined rights over your personal information. Perya Dice takes these rights seriously and has internal processes to handle each type of request within the timeframes required by law.
Right to Access
You may request a copy of the personal data we hold about you, along with information about how it is being used. We will respond within 15 business days of receiving a verified request.
Right to Correction
If any personal data we hold about you is inaccurate or incomplete, you have the right to request correction. You can update basic account information directly through your account settings, or contact support for records you cannot self-edit.
Right to Erasure
You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, or where you withdraw consent. Note that we are legally required to retain certain data for AMLA and PAGCOR compliance — deletion requests cannot override these obligations.
Right to Object
You may object to the processing of your personal data for direct marketing purposes at any time. You can also object to processing based on legitimate interests where your individual circumstances justify it.
Right to Data Portability
You may request a machine-readable copy of personal data you have provided to us, in a format that allows you to transmit it to another service provider.
Right to Complain
If you believe your data privacy rights have been violated, you may file a complaint with Perya Dice's Data Protection Officer. If the matter is not resolved to your satisfaction, you may escalate to the National Privacy Commission of the Philippines.
To exercise any of these rights, email our Data Protection Officer at support@peryadice.com with subject line "Data Privacy Request". Identity verification is required before we can process requests to ensure we are disclosing or modifying the correct person's data.
11Children's Privacy
11. Children's Privacy
Perya Dice strictly prohibits access by individuals under 18 years of age. We do not knowingly collect personal information from minors. Age verification is a mandatory part of the registration process, and accounts found to belong to individuals under 18 are immediately closed.
If you are a parent or guardian and believe that a minor has registered an account at Perya Dice, please contact our support team immediately at support@peryadice.com. We will investigate and take appropriate action, including closing the account and securely deleting any data collected from the minor, as quickly as possible.
We also encourage parents and guardians to use device-level parental controls to prevent minors from accessing online gaming platforms.
12Policy Changes
12. Changes to This Privacy Policy
Perya Dice may update this Privacy Policy from time to time to reflect changes in our data practices, legal obligations, or the platform's features. When changes are material — meaning they affect how your data is processed in ways that could affect your rights or expectations — we will notify you via email and/or in-platform notification at least 7 days before the changes take effect.
For minor or clarificatory changes, we will update the "Last Updated" date at the top of this page without individual notification. We encourage you to review this policy periodically to stay informed about how Perya Dice protects your data.
Your continued use of the platform after the effective date of an updated Privacy Policy constitutes your acknowledgement of the revised terms. If you do not agree with any changes, you should close your account before the changes take effect.
13Contact & DPO
13. Contact Us and Our Data Protection Officer
For all data privacy inquiries, access requests, complaints, or questions about this Privacy Policy, please contact our designated Data Protection Officer:
Perya Dice Data Protection Officer
Responsible for overseeing all data protection matters at Perya Dice and serving as your primary contact for RA 10173 rights requests.
When submitting a data privacy request by email, please use the subject line "Data Privacy Request – [Your Request Type]" (for example: "Data Privacy Request – Access Request" or "Data Privacy Request – Erasure Request"). Include your registered email address and mobile number so we can verify your identity before processing.
If you are not satisfied with how Perya Dice has handled your data privacy complaint, you have the right to escalate your concern to:
National Privacy Commission of the Philippines
Website: privacy.gov.ph | For formal complaints regarding violations of RA 10173 by personal information controllers in the Philippines.
